How Simply Learning Upgraded Their Devices Without Stopping Training

The short version

Simply Learning, a training provider in Jarrow, refreshed every staff laptop and replaced the equipment in its Pearson VUE testing centre with BornGood. One project, quick delivery, and minimal disruption to its working day.

Here is what they needed, what we supplied, and what other training providers can take from it.

Key takeaways: Simply Learning's technology refresh

• Simply Learning upgraded all staff to HP laptops with supporting accessories.
• Its Pearson VUE testing centre now runs new Windows 11 devices.
• Delivery and rollout were quick, so the team kept supporting customers and learners throughout.
• BornGood built the refresh around Simply Learning's operational needs and budget.
• As assessments move online, testing-room equipment is core infrastructure, not an afterthought.

Who is Simply Learning?

Simply Learning is a North East training provider based in Jarrow. It delivers practical training and qualifications across construction, utilities, health and safety, and renewable technologies. It also runs a Pearson VUE testing centre, where reliable equipment is part of the learner experience.

Why did Simply Learning refresh its technology?

Two things pushed it. Assessments are moving from paper to online testing, and staff needed faster, more efficient equipment. Simply Learning treated the refresh as an important investment in the business.

The worry was the usual one. An upgrade of this scale would previously have meant significant cost and a lot of coordination.

What did BornGood supply?

• HP laptops with supporting accessories for all staff
• New Windows 11 devices to replace the equipment in the Pearson VUE testing centre

Simon and Dan from the BornGood team worked with Simply Learning to shape a refresh around its operational needs and budget. We took the time to understand how the business runs before recommending anything. Our IT hardware procurement service handles the sourcing, so one partner covers the whole project.

Windows 10 support ended on 14 October 2025, according to Microsoft, so Windows 11 devices also keep a testing centre on a supported operating system.

How was the rollout handled?

Delivery and rollout were exceptionally quick. The team carried on supporting customers and learners while the new equipment went in, with minimal disruption to the working day. Simply Learning described the process as straightforward and supportive.

What changed for Simply Learning?

Staff now have faster, more reliable equipment. The testing centre is stronger for online examinations. And Simply Learning is better placed as digital assessment becomes a bigger part of training delivery.

The bigger lesson: a substantial technology upgrade can be manageable and affordable.

What can other training providers learn from this?

• Start with how the business runs, then choose the kit.
• Treat the exam room as core infrastructure once assessments move online.
• Refresh staff and testing devices in one project to cut coordination.
• Plan the rollout around your delivery days so nobody loses a working day.

Building your own plan? Our IT procurement checklist covers budgeting, vendors, security and compliance.

FAQs about technology refreshes for training providers

Who is Simply Learning?

Simply Learning is a North East training provider based in Jarrow. It delivers training and qualifications across construction, utilities, health and safety, and renewable technologies, and runs a Pearson VUE testing centre.

What did BornGood supply to Simply Learning?

BornGood supplied HP laptops with supporting accessories for all Simply Learning staff, and new Windows 11 devices to replace the equipment in its Pearson VUE testing centre.

Did the technology refresh disrupt Simply Learning's training?

No. Delivery and rollout were exceptionally quick, with minimal disruption to the working day, so the team kept supporting customers and learners while the new equipment was introduced.

Why do training providers refresh equipment as assessments move online?

Online testing relies on devices that run quickly and reliably. Simply Learning refreshed because assessment is shifting from paper to online, and it wanted its testing centre and its staff ready for that.

Does BornGood only supply refurbished devices?

BornGood supplies Grade A refurbished hardware and new IT hardware. The right mix depends on budget, timelines and how the devices will be used. Simply Learning's testing centre received new Windows 11 devices.

How do I start a technology refresh for my organisation?

Tell BornGood what you are replacing and when you need the devices by. We will come back with options that fit your budget and your working calendar.

Planning a technology refresh for your training centre?

Tell us what you are replacing and when you need the devices by. We will come back with options that fit your budget.